SMS Terms and Conditions
SMS Terms and Conditions
Effective Date: July 7, 2026
These SMS Terms and Conditions (“SMS Terms”) govern your participation in the Form Theory Skin Lab text message program. By opting in, you agree to these terms.
1. Program Description
Form Theory Skin Lab operates a recurring SMS marketing and informational text message program. Messages may include product announcements, new batch releases, health and wellness tips, exclusive offers, limited-batch alerts, and brand updates.
2. How to Opt In
You may opt in to receive text messages from Form Theory Skin Lab by:
- Checking the SMS opt-in box on our website sign-up or checkout forms
- Texting a keyword to our designated number as advertised
- Providing your phone number and consent through any other Form Theory Skin Lab opt-in method
By opting in, you certify that you are the account holder or have the account holder’s permission to enroll the mobile number provided, and that you are at least 13 years of age.
3. Message Frequency
Message frequency is approximately 2–3 messages per day. Message frequency may vary based on promotions, product releases, or other brand activity.
4. Message and Data Rates
Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Form Theory Skin Lab is not responsible for any charges incurred.
5. How to Opt Out
You may opt out of the SMS program at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message confirming your removal. No further messages will be sent unless you opt back in.
6. How to Get Help
For help, reply HELP to any message or contact us at formtheoryskinlab.com. You may also contact your mobile carrier for questions about message and data rates.
7. Supported Carriers
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, Virgin Mobile, U.S. Cellular, and other major US carriers. Carrier support may vary. Form Theory Skin Lab is not liable for delayed or undelivered messages.
8. Non-Sharing of Mobile Numbers
We do not sell, rent, share, or disclose your mobile phone number to any third party for their marketing or promotional purposes. Your number is used solely to deliver messages in this program and is shared only with our SMS service provider (Twilio) for message delivery purposes under strict confidentiality obligations.
9. Changes to These Terms
Form Theory Skin Lab reserves the right to modify or terminate the SMS program or these terms at any time. We will notify you of material changes via text message or by updating this page.
10. Privacy Policy
Your use of our SMS program is also governed by our Privacy Policy, which is incorporated into these terms by reference.
11. Contact Us
Form Theory Skin Lab
formtheoryskinlab.com