Privacy Policy

Effective Date: July 7, 2026

Form Theory Skin Lab (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, including your mobile phone number, when you interact with our website, products, and text message program.

1. Information We Collect

We may collect the following types of personal information:

• Name and contact information (email address, phone number, mailing address)
• Purchase history and order details
• Health and fitness information you voluntarily provide through our coaching services
• Device and browsing information when you visit our website

2. SMS / Text Message Program

By providing your mobile phone number and opting in to receive text messages from Form Theory Skin Lab, you consent to receive recurring automated promotional and informational text messages, including but not limited to:

• Product announcements and new batch releases
• Health and wellness tips from our founder
• Exclusive offers and limited-batch alerts
• Brand updates and behind-the-scenes content

Message frequency: Approximately 2–3 messages per day. Message and data rates may apply.

You can opt out at any time by replying STOP to any text message. After opting out, you will receive one final confirmation message and no further texts. For help, reply HELP or contact us at formtheoryskinlab.com.

3. Non-Sharing of Mobile Phone Numbers

We do not sell, rent, share, or disclose your mobile phone number to any third party for their marketing or promotional purposes. Ever.

Your mobile phone number is used solely to deliver text messages through our authorized SMS program. It is not shared with advertisers, data brokers, or any outside party for marketing purposes. We may share your number with our SMS service provider (Twilio) solely to facilitate message delivery on our behalf, under strict confidentiality obligations.

4. How We Use Your Information

We use the personal information we collect to:

• Process and fulfill your orders
• Send you text messages you have opted in to receive
• Provide health and fitness coaching services
• Improve our products and website
• Comply with legal obligations

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Form Theory Skin Lab
formtheoryskinlab.com